Industry · Telecommunications
Networks that recover faster
One workspace per division: Network, Customer Ops, Fraud. Agents that read NOC logs, score churn and trigger proactive outreach, answer subscribers with cited plan terms, and hunt fraud in CDR data, on one WEAST platform.
One workspace per division · NOC-connected · Human-approved actions
What you can build on WEAST
An ops room that stays sharp
Incident tickets and network logs feed the network agent, churn scores hand the support agent a proactive outreach list, support checks outage status back with the network agent, and fraud sweeps CDR batches in parallel.
Each moving dot is a handoff: outage status, outreach lists, and anomaly alerts between agents. Every handoff is traced, and humans approve the plays.
NOC logs & tickets
Incident tickets and network logs arrive via MCP and IDP.
Network Optimization Agent
Analyzes traffic, predicts degradation, and surfaces the outage picture.
Churn Prediction Agent
Scores subscribers from usage patterns, CRM, and billing.
Customer Support Agent
Answers with cited plan terms and checks outage status back with the network agent.
Fraud Detection Agent
Sweeps CDR batches for SIM box and usage anomalies.
Retention plays
Proactive outreach lists, approved by your team before they go out.
Every handoff is traced, and humans approve the plays.
Use cases
What telecom teams build on WEAST
Network Optimization Agent
Grounded in your topology and SLA knowledge base, incident tickets and logs read via IDP, traffic analysis in Python, MCP hooks to the NOC, and log analysis via shell. Output: performance reports with predictive alerts.
Churn Prediction Agent
Grounded in retention policies and subscriber segments, churn scoring in Python, CRM and billing lookups over HTTP, subagents for usage patterns, and delegation to support for outreach. Output: an at-risk list with recommended actions.
Customer Support Agent
24/7 billing and technical support chat, grounded in product catalogs and rate plans, real-time account lookup over HTTP, answers cited to plan terms, with delegation to the network agent for outage checks and ticket creation.
Fraud Detection Agent
Grounded in SIM box and subscription fraud patterns, anomaly detection algorithms in Python, batch CDR analysis via shell, and real-time traffic over MCP. Output: alerts with an evidence trail.
Document Intelligence
Reads incident reports, SLA documents, and vendor contracts, with table extraction from CDR and billing files, and OCR on field technician reports.
Governance by design
Built for critical operations
One workspace per division
Network, Customer Ops, and Fraud each get their own workspace, memory, and audit trail, so nothing mixes.
Citations on every answer
Every support answer points back to the plan term, policy, or ticket it came from.
Humans approve retention spends
Agents score and recommend; humans approve credits, discounts, and campaigns before they go out.
Tenant boundaries per division
NOC data, CRM records, and CDR streams stay inside their tenant boundary, with access logged per workspace.
Sovereign deployment
Run WEAST in your own environment, with keys and subscriber data under your control.
Outcomes
What changes for your operations
Outages answered faster
support knows the network picture before the subscriber asks
Churn caught early
proactive outreach before the cancellation request
One platform
network, churn, support, and fraud under one governed WEAST
Bring agentic AI to your enterprise
Talk to our team and deploy WEAST on your terms. Same platform, same security, wherever your data lives.
Deploy on your terms
Your data stays in the country and in the environment your regulator expects, because WEAST runs in your cloud account, your VPC, or your own data center.